📘 Tutoriel Anglais Complet pour le Staff
🎯 Ce guide est conçu pour aider tout membre du staff à communiquer efficacement en anglais, même avec un niveau débutant.
📑 Table des matières
- 🎯 Pourquoi l'anglais ?
- 🔤 Vocabulaire de base
- 🎮 Vocabulaire Minecraft
- 🗣 Dialogues complets
- 📋 Tous les modèles de réponses
- 🌐 Utiliser un traducteur
- ⚠ Erreurs courantes
- 📚 Ressources
🎯 Pourquoi l'anglais ?
Arcanum accueille des joueurs internationaux. Savoir répondre en anglais c'est :
- Offrir une expérience égale à tous
- Éviter les malentendus
- Montrer du professionnalisme
- Garder une bonne image du serveur
💡 Vous n'avez pas besoin d'être bilingue. Juste clair et respectueux.
🔤 Vocabulaire de base
👋 Salutations et politesse
| Français | English |
|---|---|
| Bonjour | Hello / Hi |
| Bonsoir | Good evening |
| Comment ça va ? | How are you? |
| Bien, merci | Fine, thank you |
| S'il vous plaît | Please |
| Merci | Thank you / Thanks |
| De rien | You're welcome |
| Désolé | Sorry |
| Excusez-moi | Excuse me |
| Pas de problème | No problem |
📌 Mots utiles pour le staff
| Français | English |
|---|---|
| Règle | Rule |
| Sanction | Punishment / Sanction |
| Preuve | Proof |
| Témoin | Witness |
| Signalement | Report |
| Bannissement | Ban |
| Avertissement | Warning |
| Exclusion | Kick |
| Mutation | Mute |
| Appel | Appeal |
| Preuve vidéo | Video proof |
| Capture d'écran | Screenshot |
🎮 Vocabulaire Minecraft
⚔️ Commandes et actions
| Français | English | Exemple |
|---|---|---|
| Tricher | To cheat | "He is cheating" |
| Grief | Griefing | "Stop griefing" |
| Voler | To steal | "They stole my items" |
| Insulter | To insult | "Stop insulting players" |
| Spawn | Spawn | "Go to spawn" |
| Inventaire | Inventory | "Check your inventory" |
| Coffre | Chest | "My chest was emptied" |
| Terrain | Claim | "This is my claim" |
| Guilde | Guild | "Join a guild" |
🏗 Blocs et objets
| Français | English |
|---|---|
| Diamant | Diamond |
| Fer | Iron |
| Or | Gold |
| Netherite | Netherite |
| Émeraude | Emerald |
| Armure | Armor |
| Épée | Sword |
| Pioche | Pickaxe |
| Hache | Axe |
| Pelle | Shovel |
| Bouffe | Food |
| Pomme dorée | Golden apple |
| Livre enchanté | Enchanted book |
🔊 Mots d'action
- Kill = Tue
- Death = Mort
- Respawn = Réapparaître
- Teleport = Téléporter
- Trade = Échanger
- Shop = Boutique
- Vote = Voter
- Crate = Caisse
- Key = Clé
🗣 Dialogues complets
🎬 Situation 1 : Accueillir un joueur
Staff: Hello! Welcome to Arcanum. How can I help you?
Player: Hi, I have a problem.
Staff: Of course. What seems to be the issue?
Player: Someone stole my items.
Staff: I understand. Can you tell me when this happened?
Player: About 30 minutes ago.
Staff: Do you have any proof? A video or screenshot?
Player: Yes, I have a video.
Staff: Perfect. Please send it to me and I will check.
🎬 Situation 2 : Signaler un tricheur
Player: Hello, I want to report a player.
Staff: Sure. Who do you want to report?
Player: Player "xX_Shadow_Xx". He is flying.
Staff: Thank you. Do you have proof?
Player: Yes, I recorded a video.
Staff: Please send the video. We will check and take action.
Player: Here it is. (sends video)
Staff: Thank you. We will investigate and inform you when we are done.
🎬 Situation 3 : Expliquer une sanction
Staff: Hello, you have been muted for 24 hours.
Player: Why?
Staff: You insulted another player. This is against the rules.
Player: But he started it!
Staff: I understand, but insulting is not allowed. You can appeal if you want.
Player: How?
Staff: Open a ticket and explain your situation with proof.
🎬 Situation 4 : Problème de boutique
Player: I bought something but I didn't get it.
Staff: I'm sorry to hear that. What did you buy?
Player: A rank. I paid 10 euros.
Staff: Can you send me the payment confirmation? (screenshot)
Player: Yes, here.
Staff: Thank you. I will check and fix this. Please wait a moment.
Player: Okay, thank you.
Staff: It is fixed now. You should have your rank. Check and tell me if it works.
Player: Yes, I have it! Thank you!
Staff: You're welcome. Have fun!
🎬 Situation 5 : Refuser une demande poliment
Player: Can you give me free diamonds?
Staff: I'm sorry, but we cannot give free items. You can buy them in the shop.
Player: Please? Just a few?
Staff: I understand, but the rules do not allow this. Thank you for understanding.
📋 Tous les modèles de réponses
📌 Accueil
Hello! Welcome to Arcanum.
How can I help you today?Hi there! How can I assist you?📌 Demander des infos
Can you explain the situation in detail?What happened exactly?Can you tell me more about the problem?Do you have any proof? (screenshot or video)📌 Vérification
Please wait a moment while I check the logs.I am looking into this. One moment please.We are investigating your report.📌 Sanction
You have been [muted/banned/kicked] for [reason].
This is against our rules.Our rules do not allow [action].
Please respect them.If you think this is a mistake, you can open an appeal.📌 Clôture
Your issue has been resolved.
If you need anything else, feel free to ask.Thank you for your patience. Have a great day!The problem is fixed. Enjoy your game!📌 Escalade (interne)
Player: [pseudo]
Issue: [description]
Proof: [lien]
Summary: [résumé court]🌐 Utiliser un traducteur
🛠 Outils recommandés
| Outil | Lien | Avantages |
|---|---|---|
| DeepL | deepl.com | Traductions les plus naturelles |
| Google Translate | translate.google.com | Rapide, multilingue |
| Reverso | reverso.net | Exemples en contexte |
✅ Bonnes pratiques
- Traduire français → anglais (vous contrôlez le message)
- Vérifier la traduction avant d'envoyer
- Si la phrase est bizarre → simplifier votre français d'origine
- Pour les preuves : pas besoin de traduire, les screenshots parlent d'eux-mêmes
⚠ Ne JAMAIS envoyer une traduction sans l'avoir vérifiée.
📝 Exemple : Bien utiliser DeepL
Mauvais :
"Je vais lui demander de patienter pour regarder les logs" → "I will ask him to wait to look at the logs"
Mieux (simplifié) :
"Je vérifie les logs, patiente" → "I am checking the logs, please wait"
⚠ Erreurs courantes
| ❌ Erreur | ✅ Correction |
|---|---|
| "I am agree" | "I agree" |
| "He make a cheat" | "He is cheating" |
| "I am not understand" | "I don't understand" |
| "I have 20 years" | "I am 20 years old" |
| "Please to meet you" | "Nice to meet you" |
| "It's not true" | "That's not true" |
| "I am here since 2 hours" | "I have been here for 2 hours" |
| "More better" | "Better" |
🎯 Faux amis à connaître
| Mot français | Ne veut PAS dire | Veut dire |
|---|---|---|
| Actually | Actuellement | En fait |
| Eventually | Éventuellement | Finalement |
| Sensible | Sensible | Raisonnable |
| Library | Librairie | Bibliothèque |
| Location | Location | Emplacement |
📚 Ressources
🔗 Sites utiles
- DeepL : https://deepl.com
- Google Translate : https://translate.google.com
- WordReference : https://wordreference.com (dictionnaire)
- Reverso Context : https://context.reverso.net (phrases en contexte)
📖 Mini dictionnaire staff
| Terme | Définition |
|---|---|
| Ban | Bannissement permanent ou temporaire |
| Mute | Impossibilité de parler |
| Kick | Exclusion du serveur (peut revenir) |
| Warn | Avertissement officiel |
| Appeal | Contester une sanction |
| Logs | Historique des actions |
| Evidence | Preuve |
| Staff | Équipe de modération |
| Rule | Règlement |
| Report | Signalement |
🏁 Conclusion
Communiquer en anglais c'est simple :
- Phrases courtes → moins d'erreurs
- Politesse → toujours professionnel
- Preuves → avant d'agir
- Traducteur → votre meilleur ami
- Respect → la langue n'est pas une barrière
💬 "The language changes. The rules don't."